Our HIPAA Privacy Pledge

THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

Protecting your confidentiality
Protecting your privacy and your Protected Health Information is at the core of our business. We recognize our obligation to keep your information secure and confidential. At First Quality Laboratory (hereinafter referred to as "the FQL"), privacy is one of our highest priorities.

Maintaining your information
Keeping the Protected Health Information we have about you secure is one of our most important responsibilities. We value your confidence and will handle your information with care. We safeguard information during all business practices according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.

Working to meet your needs through information
In the course of doing business, we collect and use various types of information, like name and address and claims information. We use this information to provide service to you and to bring you health information that might be of interest to you.

How - and why - information is shared
We limit who receives information and what type of information is shared.

• Sharing information within FQL. We share information within our company to deliver you the services specified in your treatment or service plan.
• Sharing information with companies or independent contractors that work for us. To help us offer you our services, we may share information with others that work for us, such as claim processing and independent contractors that deliver services directly to you. These individuals act on our behalf and are obligated contractually to keep the information that we provide them confidential.
• Other. Client-specific personally identifiable data is released only when required to provide a service for you and only to those with a need to know, or with your consent. Information is released with the condition that the person receiving the data will not release it further, unless you give permission. If we receive a subpoena or similar legal process demanding release of any information about you, we will attempt to notify you. Except as required by law or as described above, we do not share information with other parties, including government agencies. FQL does not share any customer information with third-party marketers who offer their products and services to our clients.

Count on our commitment to your privacy
You can count on us to keep you informed about how we protect your privacy and limit the sharing of information you provide to us - whether it's at our office, over the phone or through the Internet.